General Terms & Conditions

These terms & conditions apply to all our services & tours.

Rates

Included: Transport to the parks and/or transport to the mountain, accommodation, park entry fees, guides, porters, food, cook, driver guide and on request we can arrange transfers.

Not included: Air fares, gratuities, drinks, mountain equipment, and other items of a personal nature.

Rates are quoted in U.S Dollars. Park fees might be increased by the government without notice; however we will do our best to inform you in time. Kindly note that all payments done by cash U.S Dollars should be of higher denominations and of 2004 or later series.

Tipping the guide is highly appreciated, as well as porters and camp crew.

Reservations

A 30% non – refundable deposit is required at time of booking with the balance to be paid 3 months prior to depature of tour. In case of last minute reservations, conditions will change.

Cancellation

For cancellations received by us in writing

  • From booking time to 35 days prior: 30% tour cost.
  • 34-15 days prior: 50% tour cost
  • 14-7 days prior: 75% tour cost
  • 6 days or less prior or not shown: 100% tour cost.

Insurance

You are strongly advised to have your own insurance cover, including baggage, personal accidents and medical costs.

Alteration of tours

The sequence of tours and accomodation itineraries is normally adhered to, but we reserve the right to make alterations enforced by weather, roadworks, congestion or any other case. Any delays caused by breakdowns or other mechanical failure of vehicles on safari will be the liability of the company.

Airport Tax

There is an Airport Departure Tax, determined by the Airport Authorities.